Cruise Lines

Carnival Rewards is live, and casino play now ties into loyalty too

Just saw that Carnival Rewards officially went live on September 1, replacing VIFP. Travel Weekly and Carnival’s help page both say the new setup is spending-based, and casino play now feeds into the program too, with one star for each earned casino point. What caught my eye for this group is not that it guarantees anyone better offers, because it does not, but that casino activity is now more directly connected to the main loyalty side than before. I’m curious how that will play out in real life once a few sailings are under people’s belts. Has anyone here sailed Carnival since September 1 and seen anything different yet, either in onboard tracking, post-cruise offers, or how clearly points/stars posted? The fine print on rollouts is usually where the real story is.

Replies

I haven’t been on Carnival since the switch, but I spent a little time reading the terms because I was curious about the same thing. The part I’d watch first is timing. With these rollouts, onboard earning can look one way on the ship and then post differently after the voyage once everything settles. That’s usually where confusion starts. I’m also curious whether table players and slot players will feel the tracking is equally transparent, since “one star per casino point” sounds simple until you ask how those points are displayed in real time. If anyone has sailed already, did your app or kiosk make it easy to follow?
I haven’t sailed Carnival post-switch yet, but this feels like one of those changes where the casino desk and the kiosk are going to matter a lot the first few months. On Norwegian I’ve learned the posted number during the trip and the final number after the trip don’t always tell the story the same way, so I always snap a pic of my point total before the last night just in case I need to compare later. Not saying anything is wrong, just that rollouts get messy fast. Did anyone notice whether Carnival’s hub app showed casino-linked stars clearly, or was it mostly ask-at-the-desk territory?
I haven’t done a post-Sept 1 Carnival yet, but I’d be watching the table side more than slots. Slots usually talk to the system cleanly. Craps and blackjack are where the human element still lives, same as back when a pit boss with a pencil decided whether you were a hero or just taking up rail space. If Carnival is tying casino points into loyalty, I’m curious whether they’re rating table time any tighter now or if it’s still the usual estimate of average bet and hours. Anybody on the felt notice the ratings being explained any better than before?